Refund policy

Return & Refund Policy

Thank you for shopping with Chevy Girl Crafts!

All Sales Are Final

Because many of our products are made to order or customized, we do not accept returns or exchanges due to a change of mind, incorrect size selection, or ordering the wrong item.

Please review your product details, size, color, and personalization carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to receive your order exactly as expected. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number and clear photos of the item and packaging so we can review the issue.

If the issue is confirmed, Chevy Girl Crafts may provide a replacement or refund at our discretion.

Lost or Delayed Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed or appears to be lost, please contact us so we can help you determine the next steps.

Questions

If you have questions about this policy or your order, please contact Chevy Girl Crafts using the contact information provided on our website.